-
Points Expiration: Cazzy Points expire after 12 months of account inactivity. The policy is stated as: "Your points never expire as long as you play at least once a year."
-
Tier Protection and Drop: While tiers like Gold, Platinum, and Diamond have tier protection (3 months and 6 months, respectively), a sufficiently long period of inactivity can lead to a drop in tier, especially once the protection window closes.
The program includes measures to prevent this:
-
Email Notification: The system will send a reactivation email 30 days before points expire.
-
VIP Host Outreach: For Diamond tier players, the Senior VIP Host will reach out proactively at the 5-month mark if the player has been inactive.